WEBSITE PRIVACY STATEMENT
Trades Depot understands that privacy is important to visitors to this website and the privacy of its customers who provide personal information by other means toTrades Depot.
INFORMATION COLLECTED
Trades Depot gathers personal information, such as, first and last names, addresses, telephone numbers and email addresses, when voluntarily submitted by you.
When a product is purchased through this website or through marketing / promotional activities (eg via this website, in a store, over the telephone etc.), personal information may be requested (such as name, phone, address, gender, interests etc.) in order to provide product information, marketing materials, provide newsletters, electronic newsletters (e-newsletters), provide new release / launch information, and advise of otherTrades Depot products, competitions or events, which may be of interest. No one is obligated to provide personal information. However, failure to do so may result inTrades Depot being unable to provide you with upcoming promotion, event or product information and/or provide certain services including sales of products and after sales services.
In common with many commercial websites we may also collect information which tells us about visitors to our website. For example, we may collect information about the date, time and duration of visits and which pages of the website are most commonly accessed. This information is generally not linked to the identity of visitors, except where the website is accessed via links in an email we have sent.
You are in control of any personal information you provide to us. If at any time, you would like to correct the personal information we have about you or if you would like to change your preferences for contacts from us or on behalf of our business partners, you can let us know by contacting us at the email or postal address listed below. Your personal information may be stored in different locations depending upon the reason for which you originally submitted the information. The more information you can provide us about when you originally submitted your personal information, the quicker Trades Depot will be able to retrieve your personal information.
In order to review any personal information we have about you or to ask us to delete that information or to stop further use of the information, please submit this information request form. Please allow 14 days for this request to be processed.
In order to review any personal information we have about your child or to ask us to delete that information or to stop further use of the information, please submit this information request form. Please allow 14 days for this request to be processed.
PASSIVE INFORMATION COLLECTION
As you navigate through this website, certain anonymous information can be passively collected (that is, gathered without your actively providing the information) using various technologies, such as cookies, Internet tags or web beacons, and navigational data collection (log files, server logs, clickstream). Your Internet browser automatically transmits to this website some of this anonymous information, such as the URL of the website you just came from and the Internet Protocol (IP) address and the browser version your computer is currently using. This website may also collect anonymous information from your computer through cookies and Internet tags or web beacons. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of this website might not work without cookies and this may limit the services provided by our website.
This website may use and combine such passively collected anonymous information to provide better service to website visitors, customize the website based on your preferences, compile and analyse statistics and trends, and otherwise administer and improve the website for your use. Such information is not combined with personally identifiable information collected elsewhere on the website unless you have consented.
You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. To learn more about cookies and how to specify your preferences, please search for “cookie” in the “Help” portion of your browser.
A website may use Internet Protocol (IP) addresses. An IP address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user’s computer). The IP address can be used to diagnose problems with a server, report aggregate information, determine the fastest route for your computer to use in connecting to a website, and administer and improve the website.
SHARING OF PERSONAL INFORMATION
Trades Depot may share personal information within the Trades Depot Family. The Trades Depot Family includes Trades Depot, our dealers, our subsidiaries and our related bodies corporate. Of course, any use of this information by the Trades Depot Family will comply with this privacy policy. Occasionally, with your permission, we will send marketing information to you, such as discount coupons, information about new product offerings, etc. If you do not elect to receive such materials, we will not send them to you.
Companies may be engaged by Trades Depot to perform a variety of functions, such as, fulfilling orders, assisting with promotions, providing technical services for our websites, etc. These companies may have access to personal information if needed to perform such functions. However, these companies may only use such personal information for the purpose of performing that function and may not use it for any other purpose.
Trades Depot does not sell personal information to third parties. However, with your permission, we will, on occasion send marketing information on behalf of one of our business partners about products or services they provide that may be of interest to you. You may be asked if you wish to receive marketing materials fromTrades Depot business partners. If you elect to receive such materials, Trades Depot will not share your personal information with such partners but rather will send a mailing or e-mail on behalf of the partners.
Trades Depot reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the website, to fulfil your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.
STORAGE AND SECURITY OF PERSONAL INFORMATION
Trades Depot will endeavour to take all reasonable steps to keep secure any personal information recorded, and to keep this information accurate and up to date. The information is stored on secure servers that are protected in controlled facilities. Access is restricted to those involved in administration or fulfilment of the competition entered or of any request for which you have provided your personal information.
In some cases these facilities may be overseas. Trades Depot employees and data processors are obliged to respect the confidentiality of any personal information held by Trades Depot. However, security of communications over the Internet cannot be guaranteed, and therefore absolute assurance that information will be secure at all times cannot be given. Trades Depot will not be held responsible for events arising from unauthorised access to personal information.
LINKS TO OTHER SITES
We may offer links to sites that are not operated by Trades Depot. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other companies.
OTHER TRADES DEPOT WEBSITES
All Trades Depot websites operated by Trades Depot will adhere to this privacy policy. The policies of some Trades Depot sites may vary, however, because of local customs, practices or laws or due to circumstances unique to that website. In all cases, however, sites operated by Trades Depot will honour the commitments to our customers set forth in this policy regarding the collection and use of personal information.
DEALER WEBSITES
All Trades Depot outlets are owned and operated by dealers, who are independent businessmen and women. Some dealers also operate websites. We encourage dealers follow this privacy policy. However, please review the privacy policy of each website to determine the privacy policies of that website.
CHANGES TO OUR PRIVACY POLICY
From time to time, it may be necessary for Trades Depot to change this privacy policy, so we suggest that you check here periodically. Rest assured, however, that any changes will not be retroactively applied and will not alter how we handle previously collected information