Purchases will be able to track the product with a tracking number.
Please note that PO Boxes cannot receive items above 25kg or longer than one metre. also it is the purchasers responsibility to provide the correct delivery address and contact details on the checkout form.
please note large products that require a forklift will need a tailgate truck to be able to deliver the item and a extra charge may apply unless the buyer informs us that the have a forklift onsite.
once your order has been dispatched you will receive a tracking number which you can track and can get a estimated delivery date. it is your responsibility to provide any special shipping instructions such as a date that you will be home to accept the delivery, delivery is not available on public holidays or after business hours but are available for weekend deliveries at a extra charge. Couriers may require your assistance unloading your order from the vehicle. the couriers deliver to the property entrance only. A re-delivery fee will be charged to buyers for items that are undeliverable and/or returned due to incorrect delivery address or unsuccessful delivery.We cannot guarantee door to door delivery for every customer. Buyers in remote areas such as farms, islands, mining camps or small towns, etc you may need to collect from their nearest freight depot.